Privacy Policy

How we collect, use, and protect your personal information.

Overview

Southbank Melbourne Pty Ltd (ABN 99 698 914 046) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, hold, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What personal information we collect

We may collect the following types of personal information:

How we collect your information

We collect personal information directly from you when you:

Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our site. You may configure your browser to reject cookies, though this may affect certain features of the site. We do not use cookies to collect personally identifiable information without your consent.

How we use your information

We use your personal information for the following purposes:

Disclosure of information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information where required or authorised by law, or with your consent.

Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards appropriate to the sensitivity of the information.

Access and correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccuracies. To make such a request, please contact us at ceo@southbankmelbournepty.site.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at ceo@southbankmelbournepty.site. We will acknowledge and investigate your complaint and respond within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. This policy was last updated in 2026.

Contact us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Questions about your privacy?

We're happy to discuss how we handle your personal information.

Email us